A pilot program in Anchorage, Alaska, removes the bureaucracy that stands between people in need and government programs, by letting them apply with a simple text.

For people struggling to afford food, gaining access to the federal supplemental nutrition assistance program (SNAP) is its own challenge. They have to figure out if they’re eligible, how to sign up, and perhaps most dauntingly be willing to approach strangers at various nonprofits that can help to explain their problem.

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